When you look at our website, sales collateral and other marketing materials, there’s a good reason why you’ll often see the term “award-winning” as part of any description of Monitronics and our monitoring services. It’s not just a catchphrase; it’s the truth.
The latest example came in mid-August when we were selected – for the fourth consecutive year – as a winner of the 2015 Consumers’ Choice award in the categories of Home Alarm and Business Security Systems. Companies based in the Dallas-Fort Worth area were nominated by consumers; the votes were cast online by customers and tabulated by Survey Sampling International, a global leader in consumer research.
Winning Consumers’ Choice for four straight years is a pretty big deal, but it’s not the only major award we’ve picked up this year. Last March, Monitronics also won the 2014 Frost & Sullivan Award for the fifth time in the past seven years as North American Residential Services Company of the Year. Frost & Sullivan is a global consulting firm that recognizes cutting-edge companies with best practices in growth, innovation and leadership.
These awards honor the achievements of Monitronics as a home security company, but if you dig a little deeper you’ll see plenty of recognition for individual departments. For example, our Alarm Response Center, Dealer Development, Dealer Marketing, Sales, Customer Service and Training teams have all received recognition this year for outstanding performance in their respective areas. Our excellence is a reflection of the people who work here, not just in those teams but throughout the company.
So when you’re selling to a customer and talk about Monitronics being an award-winning provider of home security systems and monitoring, make sure they understand it’s not just fluff. It’s the real deal, and it can be a true differentiator between you and other dealers.
Of course, it’s about more than just awards. We have more than a million customers who trust us with their safety, home security and system monitoring. Ultimately, that level of confidence is the greatest honor of all.